1. Decide what it is that you are looking to get out of your new ISO quality system.
Is there a particular area of your company that needs help with organization and planning? Is quality suffering in some areas more than others? Do you need to focus your efforts more in certain places, or just a general company tune-up? Are you more interested in bettering your customer satisfaction and profits? Or do you simply want a pretty certificate to hang on the wall and show to customers? (This is probably not the best reason to implement ISO!!!!)
2. Prepare your documentation in accordance with the ISO quality standard, and also in accordance with your company's quality goals.
The basic documentation you’ll need is a Quality Manual and a set of Quality System Procedures. Most companies will also have some forms as part of their quality system. On this website you can purchase templates for an ISO quality manual, a set of procedures, and a set of forms. These templates were prepared by an ISO Consultant and Quality Manager, with over 20 years experience in the Aerospace industry, who successfully guided several companies through the ISO certification process. While it would be impossible to write a generic ISO template that applies well to all companies, the templates available on this site are a good example of what documentation is needed for an ISO quality system. With these templates as a guide, and a little bit of time and research, a small business owner can put together an ISO quality system of his/her own, without having to hire an expensive consultant.
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